This Web-based document was archived by the Minnesota Legislative Reference Library.
DEPARTMENT RESULTS
Department of Revenue  


"Citizens look to the Department of Revenue to provide the information and services they need to fulfill their state tax responsibilities and to ensure that all taxpayers are paying the correct amount of tax – no more or no less. The quality and fairness of the tax system depend on how well we perform these functions. The measures on the pages that follow are a report card of our performance."

-Ward Einess,
Commissioner

 


 
Department Results
Office of Governor
NorthStar
 

 

 

 

 

 

 

Department of Revenue

 
Mission: To make the revenue system work well for Minnesotans.
 
Learn more about the Department of Revenue by visiting its Website or reading its agency profile.
   
   
Goal: Increase the speed, accuracy, convenience and ease of tax filing and paying
     Income tax returns and property tax refund applications filed electronically
     Sales and withholding tax returns filed electronically
     Number of income tax payments made electronically
     Citizen satisfaction with filing and paying
Goal: Increase e-services for citizens
      Number of "Where's my refund?" inquires to the department's automated telephone system and website
      New business registrations and updates to existing business taxpayer records made electronically
      Delinquent taxpayers using the department’s website to set up payment plans
   
Goal: Ensure that the tax system keeps pace with changes in the economy, demographics and technology
      Computer systems modernized or replaced
      Number of limited-English speaking, low income and elderly citizens receiving in-person assistance
      Progress towards developing a uniform, national sales tax system
Goal: Improve compliance with the tax system
      Progress toward reducing the tax debt owed
      Actual revenue generated from new tax compliance initiatives compared to projected revenues